Shipping Policy

SHIPPING POLICY

Last Updated: June 20, 2026

Thank you for shopping with SANKITRIBE.

As a Print-on-Demand (POD) brand, all products are made specifically after an order is placed and confirmed. This allows us to reduce waste and create products exclusively for our customers.

Order Processing

Once an order is placed, customers may receive a confirmation call, SMS, WhatsApp message, or email to verify order details, including size and shipping information.

After confirmation, production begins and the order enters the fulfillment process.

Because products are manufactured on demand, orders cannot be modified or cancelled once production has started.

Processing Time

Production and order processing typically take:

2–5 business days for manufacturing and fulfillment.
Additional time may be required during sales, holidays, festivals, or high-demand periods.

Processing times are estimates and may vary depending on product availability and operational requirements.

Shipping Time

After dispatch, estimated delivery times are:

Metro Cities: 3–7 business days
Other Cities and Towns: 4–10 business days
Remote Locations: 5–12 business days

Delivery timelines are estimates only and are not guaranteed.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

From time to time, SANKITRIBE may offer free shipping promotions on selected products or orders.

Order Tracking

Once your order has been shipped, you will receive tracking details via email, SMS, or WhatsApp.

Customers can use the tracking information to monitor shipment progress directly with the shipping carrier.

Shipping Delays

While we strive to deliver orders within estimated timelines, delays may occur due to:

Courier operational issues
Weather conditions
Public holidays
Natural disasters
Regional restrictions
High shipping volumes
Events beyond our reasonable control

SANKITRIBE shall not be held responsible for delays caused by third-party shipping carriers after the order has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address, phone number, or delivery information is provided, SANKITRIBE shall not be responsible for failed deliveries, delays, or additional shipping charges resulting from incorrect information.

Lost Shipments

If a shipment is officially confirmed as lost in transit by the courier partner, SANKITRIBE will investigate the matter and provide an appropriate resolution in accordance with applicable policies.

Lost shipment claims must be reported to us within 7 days of the expected delivery date.

Damaged Packages

If your package arrives visibly damaged, please:

Take clear photos of the package and product.
Contact us within 48 hours of delivery.
Provide your order number and supporting images.

Claims submitted without sufficient evidence may not qualify for replacement or resolution.

International Shipping

Currently, SANKITRIBE primarily serves customers within India.

International shipping availability, charges, customs duties, taxes, and delivery timelines may vary depending on destination country and local regulations.